Last updated: November 10, 2026
This privacy policy explains how Rockwall Leak Response (“we,” “us”) handles information when you visit this website or call the phone number shown on it. Rockwall Leak Response is a free referral service for pipe leak water damage in Rockwall, TX.
Information we collect
When you call
When you call the number on this site, our phone or call-tracking service may log details such as your phone number, the date, time and length of the call, and the general location linked to your number. Calls may be recorded for quality, training and billing purposes. During the call, you may share details about your property and the water damage.
When you visit the website
Like most websites, our hosting provider and WordPress record basic technical data such as IP address, browser type, pages visited and the date and time of visits. If we use analytics tools, they may set cookies to measure how the site is used. This site does not use contact forms.
How we use information
- To connect your call with an independent local service provider
- To confirm that calls were delivered, for billing with participating providers
- To review call quality and improve the service
- To keep the website working and secure
- To meet legal obligations
Sharing information
When we connect your call, the provider receives your call and the information you share with them. Providers are independent businesses with their own privacy practices. We may also share information with companies that help us run the phone line and website, or when required by law. We do not sell your personal information.
Cookies
You can block or delete cookies in your browser settings. The site will still work without them.
Data retention and security
We keep information only as long as needed for the purposes above or as required by law, and we use reasonable measures to protect it. No method of transmission or storage is completely secure.
Children
This site is not directed to children under 13, and we do not knowingly collect their information.
Your choices
You can ask about the information we hold about you, or ask us to delete it, by calling the number on this website. Depending on where you live, state law may give you additional rights.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it last changed.